Intangible sales team resources : investing in team social capital and transactive memory for market-driven behaviors, norms and performance
Daniel G. Bachrach, Ryan R. Mullins, Adam A. Rapp
| Year of publication: |
April 2017
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| Authors: | Bachrach, Daniel G. ; Mullins, Ryan R. ; Rapp, Adam A. |
| Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 62.2017, p. 88-99
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| Subject: | Investments in team social capital | Transactive memory systems | Market-driven capabilities | Team goal monitoring | Learning effort | Service quality | Sales performance | Lagged field study | Multi-level SEM | Sozialkapital | Social capital | Arbeitsgruppe | Team | Arbeitsleistung | Job performance | Verkaufspersonal | Salespeople | Dienstleistungsqualität | Performance-Messung | Performance measurement | Wissensmanagement | Knowledge management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.indmarman.2016.08.001 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011707070