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~person:"Baek, Jihyun"
~person:"Boglind, Anders"
~source:"econis"
~subject:"Internal services"
~type_genre:"Article in journal"
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2
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Customer satisfaction
1
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Baek, Jihyun
Boglind, Anders
Bondarouk, Tanya
5
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3
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
1
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ECONIS (ZBW)
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Customer contact employees' commitment to extra-role customer service : the effect of internal service quality perception
Choi, Sunmee
;
Baek, Jihyun
;
Kang, Hayoung
- In:
Journal of global scholars of marketing science : …
23
(
2013
)
2
,
pp. 144-158
Persistent link: https://www.econbiz.de/10010406149
Saved in:
2
HR transformation and shared services : adoption and adaptation in Swedish organisations
Boglind, Anders
;
Hällstén, Freddy
;
Thailander, Per
- In:
Personnel review : a professional journal reporting new …
40
(
2011
)
5
,
pp. 570-588
Persistent link: https://www.econbiz.de/10009377390
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