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~person:"Bagozzi, Richard P."
~person:"Hochstein, Bryan"
~subject:"Customer service"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Verkaufspersonal"
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Customer service
Kundenzufriedenheit
Salespeople
27
Verkaufspersonal
27
Beziehungsmarketing
7
Consumer behaviour
7
Konsumentenverhalten
7
Relationship marketing
7
Selling
7
Verkauf
7
Sales
5
Emotion
4
Customer satisfaction
3
Arbeitspsychologie
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Arbeitszufriedenheit
2
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2
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Interne Kommunikation
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2
Neuroscience
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English
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Bagozzi, Richard P.
Hochstein, Bryan
Agnihotri, Raj
6
Zablah, Alex R.
5
Chaker, Nawar N.
4
Homburg, Christian
4
Jaramillo, Fernando
4
Román, Sergio
4
Rutherford, Brian N.
4
Svensson, Göran
4
Wieseke, Jan
4
Arndt, Aaron D.
3
Babakus, Emin
3
Baker, Thomas L.
3
Barnes, Donald C.
3
Briggs, Elten
3
Brown, Tom
3
Folse, Judith Anne Garretson
3
Gabler, Colin B.
3
Haas, Alexander
3
Hughes, Douglas E.
3
Itani, Omar S.
3
Iyer, Rajesh
3
Johlke, Mark C.
3
Karande, Kiran
3
Krush, Michael T.
3
Mengüç, Bülent
3
Rapp, Adam
3
Stock-Homburg, Ruth
3
Yavas, Ugur
3
Yoo, Jaewon
3
Ahearne, Michael
2
Amenuvor, Fortune Edem
2
Auh, Seigyoung
2
Bolander, Willy
2
Bornemann, Torsten
2
Bosch, Thorsten
2
Brown, Tom J.
2
Calantone, Roger J.
2
Collier, Joel E.
2
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Erasmus Research Institute of Management
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ERIM report series research in management
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of marketing
1
Journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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1
Genetic and psychological underpinnings of motivation and satisfaction of industrial salespeople
Bagozzi, Richard P.
;
Verbeke, Willem J. M. I.
- In:
Industrial marketing management : the international …
85
(
2020
),
pp. 69-83
Persistent link: https://www.econbiz.de/10012212026
Saved in:
2
Gritting their teeth to close the sale : the positive effect of salesperson grit on job satisfaction and performance
Dugan, Riley
;
Hochstein, Bryan
;
Rouziou, Maria
; …
- In:
Journal of personal selling & sales management : JPSSM
39
(
2019
)
1
,
pp. 81-101
Persistent link: https://www.econbiz.de/10012200858
Saved in:
3
"Let's make a deal" : price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies
Holmes, Yvette M.
;
Beitelspacher, Lauren Skinner
; …
- In:
Journal of business research : JBR
78
(
2017
),
pp. 81-92
Persistent link: https://www.econbiz.de/10011736241
Saved in:
4
Does the customer matter most? : exploring strategic frontline employees’ influence of customers, the internal business team, and external business partners
Plouffe, Christopher R.
;
Bolander, Willy
;
Cote, Joseph A.
; …
- In:
Journal of marketing
80
(
2016
)
1
,
pp. 106-123
Persistent link: https://www.econbiz.de/10011507463
Saved in:
5
Account managers creation of social capital : communal and instrumental investments and performance implications
Verbeke, Willem J. M. I.
;
Belschak, Frank
;
Wuyts, Stefan
; …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001921528
Saved in:
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