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~person:"Bakir, Ali"
~source:"econis"
~subject:"Interkulturelles Management"
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Interkulturelles Management
Arbeitsleistung
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Cognition
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Cross-cultural management
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Cultural identity
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Cultural intelligence
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Customer satisfaction
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Customer service
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Dienstleistungsqualität
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Dienstleistungssektor
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Gastgewerbe
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Hospitality industry
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Intelligenz
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Job performance
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Kognition
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Kulturelle Identität
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Kundenservice
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Kundenzufriedenheit
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Service industry
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Service quality
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cross-cultural service encounter
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emotional intelligence
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employee performance
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hospitality and tourism
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personality
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Bakir, Ali
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Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
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A reading in cross-cultural service encounter : exploring the relationship between cultural intelligence, employee performance and service quality
Alshaibani, Elham
;
Bakir, Ali
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
3
,
pp. 249-263
Persistent link: https://www.econbiz.de/10011760000
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