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~person:"Balaji, M. S."
~subject:"Customer integration"
~subject:"Relationship marketing"
~subject:"Service innovation"
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Search: subject_exact:"Service-Dominant Logic"
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Customer integration
Relationship marketing
Service innovation
Betriebliche Wertschöpfung
3
Kundenintegration
3
Service-Dominant Logic
3
Service-dominant logic
3
Value creation
3
Dienstleistungsqualität
2
Service quality
2
Advocacy intentions
1
Confidence
1
Customer value
1
Einzelhandel
1
Gastronomie
1
Hotel industry
1
Hotellerie
1
Internet der Dinge
1
Internet of things
1
Kundenwert
1
PLS path modelling
1
Restaurant industry
1
Restaurants
1
Retail trade
1
Robot
1
Robot attributes
1
Roboter
1
Service robots
1
Value co-creation
1
Vertrauen
1
continuance intentions
1
hotels
1
respect
1
retail
1
service fairness
1
service-dominant logic
1
trust
1
value co-creation
1
value co-creation behavior
1
well-being
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Balaji, M. S.
Vargo, Stephen L.
14
Edvardsson, Bo
10
Lusch, Robert F.
9
Hughes, Tim
6
Grönroos, Christian
5
Tronvoll, Bård
5
Akaka, Melissa Archpru
4
Corsaro, Daniela
4
Drengner, Jan
4
Helkkula, Anu
4
Hilton, Toni
4
Alexander Joseph Ibnu Wibowo
3
Anke, Jürgen
3
Baglieri, Enzo
3
Barrutia, José M.
3
Blaschke, Michael
3
Busser, James A.
3
Echebarria, Carmen
3
Horbel, Chris
3
Jonas, Julia M.
3
Kuusela, Hannu
3
Lappalainen, Inka
3
Parida, Vinit
3
Pfisterer, Lucas
3
Ranjan, Kumar Rakesh
3
Read, Stuart
3
Roth, Stefan
3
Roy, Sanjit
3
Saarijärvi, Hannu
3
Shamim, Amjad
3
Shulga, Lenna V.
3
Skålén, Per
3
Sweeney, Jillian C.
3
Tsiotsou, Rodoula H.
3
Vafeas, Mario
3
Aarikka-Stenroos, Leena
2
Aier, Stephan
2
Aitken, Robert
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International journal of contemporary hospitality management
1
Journal of marketing management : MM
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
3
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Robots at your service : value facilitation and value co-creation in restaurants
Zhang, Xiya
;
Balaji, M. S.
;
Jiang, Yangyang
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 2004-2025
Persistent link: https://www.econbiz.de/10013412133
Saved in:
2
The antecedents and consequences of value co-creation behaviors in a hotel setting : a two-country study
Roy, Sanjit
;
Balaji, M. S.
;
Soutar, Geoffrey N.
;
Jiang, …
- In:
The Cornell hospitality quarterly
61
(
2020
)
3
,
pp. 353-368
Persistent link: https://www.econbiz.de/10012259308
Saved in:
3
Value co-creation with Internet of things technology in the retail industry
Balaji, M. S.
;
Roy, Sanjit
- In:
Journal of marketing management : MM
33
(
2017
)
1/2
,
pp. 7-31
Persistent link: https://www.econbiz.de/10011690527
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