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~person:"Balderjahn, Ingo"
~subject:"Beziehungsmarketing"
~type_genre:"Aufsatzsammlung"
~type_genre:"Festschrift"
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Bernd Stauss
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Service Excellence als Impulsgeber : Strategien -
Management
- Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
Gouthier, Matthias H. J.
(
ed.
);
Stauss, Bernd
(
honouree
); …
-
2007
-
1. Aufl.
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