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~person:"Ballensiefen, Benjamin"
~person:"Bauer, Hans H."
~person:"Hammerschmidt, Maik"
~person:"Kreutzer, Ralf T."
~type_genre:"Article in journal"
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Trust me, I'm a bot : repercussions of chatbot disclosure in different service frontline settings
Mozafari, Nika
;
Weiger, Welf Hermann
;
Hammerschmidt, Maik
- In:
Journal of service management
33
(
2022
)
2
,
pp. 221-245
Persistent link: https://www.econbiz.de/10012880725
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