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~person:"Balzert, Silke"
~subject:"Dienstleistungsmanagement"
~subject:"Industrie"
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Balzert, Silke
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Management von Service Innovationen in Business-to-Business Märkten : Erfahrungen, Konzepte und Handlungsperspektiven
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ECONIS (ZBW)
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Der Beitrag der Referenzmodellierung zum Dienstleistungsmanagement
Fettke, Peter
;
Balzert, Silke
;
Kleinert, Thomas
;
Loos, Peter
- In:
Management von Service Innovationen in …
,
(pp. 139-173)
.
2012
Persistent link: https://www.econbiz.de/10009514335
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