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~person:"Bani-Melhem, Shaker"
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Bani-Melhem, Shaker
Amegashie, J. Atsu
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Customer incivility and frontline employees'
revenge
intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker
;
Quratulain, Samina
;
Al-Hawari, …
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 450-470
Persistent link: https://www.econbiz.de/10012256145
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