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~person:"Barnes, Donald C."
~person:"Meyer, Anton"
~person:"Ringle, Christian M."
~subject:"PLS-SEM"
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PLS-SEM
Customer satisfaction
47
Kundenzufriedenheit
47
Beziehungsmarketing
21
Relationship marketing
21
Dienstleistungsqualität
18
Service quality
18
Consumer behaviour
15
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Customer delight
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Job satisfaction
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Structural equation model
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Football
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Leistungsmotivation
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Salespeople
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Service industry
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Barnes, Donald C.
Meyer, Anton
Ringle, Christian M.
Assaker, Guy
3
Harun, Ahasan
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O'Connor, Peter
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Prybutok, Gayle
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Prybutok, Victor R.
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Bilgihan, Anil
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Chin, Chee Hua
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Md Uzir Hossain Uzir
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Menidjel, Choukri
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Paul, Thomas John
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Thurasamy Ramayah
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Winnie Poh Ming Wong
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Abu Bakar bin Abdul Hamid
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Adil, Mohd
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International journal of hospitality management
1
Journal of business research : JBR
1
Journal of marketing analytics : JMA
1
Journal of strategic marketing
1
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ECONIS (ZBW)
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Does culture matter? : corporate reputation and sustainable satisfaction in the Chinese and German banking sector
Damberg, Svenja
;
Liu, Yide
;
Ringle, Christian M.
- In:
Journal of marketing analytics : JMA
12
(
2024
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10014538735
Saved in:
2
Service quality and customer satisfaction : the moderating effects of hotel star rating
Nunkoo, Robin
;
Teeroovengadum, Viraiyan
;
Ringle, …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012389844
Saved in:
3
Enhancing loyalty : when improving consumer satisfaction and delight matters
Ahrholdt, Dennis C.
;
Gudergan, Siegfried
;
Ringle, …
- In:
Journal of business research : JBR
94
(
2019
),
pp. 18-27
Persistent link: https://www.econbiz.de/10011947285
Saved in:
4
The link between customer satisfaction and loyalty : the moderating role of customer characteristics
Schirmer, Nadine Andrea
;
Ringle, Christian M.
; …
- In:
Journal of strategic marketing
26
(
2018
)
4
,
pp. 298-317
Persistent link: https://www.econbiz.de/10011903301
Saved in:
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