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Barone, Michael J.
Miao, Chao
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Emotional intelligence and service quality : a meta-analysis with initial evidence on cross-cultural factors and future research directions
Miao, Chao
;
Barone, Michael J.
;
Qian, Shanshan
; …
- In:
Marketing letters : a journal of research in marketing
30
(
2019
)
3/4
,
pp. 335-347
Persistent link: https://www.econbiz.de/10012144816
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