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~person:"Bauer, Hans H."
~person:"Gutacker, Nils"
~subject:"Beziehungsmarketing"
~subject:"United Kingdom"
~type_genre:"Arbeitspapier"
~type_genre:"Fallstudiensammlung"
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Search: subject_exact:"Servicequalität"
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Beziehungsmarketing
United Kingdom
Dienstleistungsqualität
15
Service quality
15
Deutschland
6
Germany
6
Großbritannien
6
Hospital
6
Krankenhaus
6
Gesundheitsversorgung
4
Health care
4
Patienten
4
Patients
4
quality
4
Consumer behaviour
3
Customer satisfaction
3
Estimation
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Relationship marketing
3
Schätzung
3
Theorie
3
Theory
3
hospital
3
Dienstleistungsmarketing
2
Electronic Banking
2
Electronic banking
2
Financial services
2
Finanzdienstleistung
2
Measurement
2
Messung
2
Product quality
2
Produktqualität
2
Services marketing
2
choice
2
distance
2
Beschwerdemanagement
1
Bewertung
1
Comparison
1
Complaint management
1
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Arbeitspapier
Fallstudiensammlung
Graue Literatur
9
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9
Working Paper
9
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English
6
German
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Bauer, Hans H.
Gutacker, Nils
Propper, Carol
19
Gravelle, Hugh
11
Bloom, Nicholas
10
Van Reenen, John
9
Santos, Rita
8
Seiler, Stephan
8
Gaynor, Martin
7
Siciliani, Luigi
7
Moscelli, Giuseppe
6
Aflaki, Sam
4
Bojke, Chris
4
Burgess, Simon M.
4
Laudicella, Mauro
4
Lemos, Renata
4
Popescu, Ioana
4
Sadun, Raffaella
4
Silva, Olmo
4
Street, Andrew
4
Sutton, Matt
4
Battistin, Erich
3
Di Liberto, Adriana
3
Gibbons, Steve
3
Goddard, Maria
3
Hussain, Iftikhar
3
Jamasb, Tooraj
3
Machin, Stephen
3
Neri, Lorenzo
3
Pollitt, Michael G.
3
Rabe, Birgitta
3
Schivardi, Fabiano
3
Sulis, Giovanni
3
Tominey, Emma
3
Bendel, Klaus
2
Bertoni, Marco
2
Bratti, Massimiliano
2
Castro-Pires, Henrique
2
Daidone, Silvio
2
Devlin, Nancy
2
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CHE research paper
6
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
3
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All
ECONIS (ZBW)
9
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1
Location, quality and choice of hospital : evidence from England 2002/3-2012/13
Moscelli, Giuseppe
;
Siciliani, Luigi
;
Gutacker, Nils
; …
-
2016
Persistent link: https://www.econbiz.de/10011518188
Saved in:
2
The effect of hospital ownership on quality of care : evidence from England
Moscelli, Giuseppe
;
Gravelle, Hugh
;
Siciliani, Luigi
; …
-
2016
Persistent link: https://www.econbiz.de/10011631775
Saved in:
3
Do patients choose hospitals that improve their hedalth?
Gutacker, Nils
;
Luigi, Siciliani
;
Moscelli, Giuseppe
; …
-
2015
Persistent link: https://www.econbiz.de/10011387538
Saved in:
4
Multidimensional performance assessment using dominance criteria
Gutacker, Nils
;
Street, Andrew
-
2015
Persistent link: https://www.econbiz.de/10011403941
Saved in:
5
Analysing hospital variation in health outcome at the level of EQ-5D dimensions
Gutacker, Nils
;
Bojke, Chris
;
Daidone, Silvio
;
Devlin, Nancy
-
2011
Persistent link: https://www.econbiz.de/10009506730
Saved in:
6
Truly inefficient or providing better quality of care? ; analysing the relationship between risk-adjusted hospital costs and patients' health outcomes
Gutacker, Nils
;
Bojke, Chris
;
Daidone, Silvio
;
Devlin, Nancy
-
2011
Persistent link: https://www.econbiz.de/10009383301
Saved in:
7
Patientenbindung durch Kommunikation : Impulse für das Pharmamarketing
Bauer, Hans H.
;
Hahn, Olaf
;
Hammerschmidt, Maik
-
2006
Persistent link: https://www.econbiz.de/10003381641
Saved in:
8
Servicequalität im Internet : Messung und Kundenbindungseffekte am Beispiel des Internet-Banking
Bauer, Hans H.
;
Falk, Tomas
;
Hammerschmidt, Maik
-
2003
Persistent link: https://www.econbiz.de/10001790196
Saved in:
9
Die Messung der Patientenzufriedenheit
Bauer, Hans H.
;
Keller, Thomas
;
Hahn, Olaf
-
2002
Persistent link: https://www.econbiz.de/10001762961
Saved in:
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