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~person:"Bauer, Hans H."
~person:"Laporte, Gilbert"
~person:"Prybutok, Victor R."
~type:"article"
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Search: subject:"service"
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| 4 applied filters
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Dienstleistungsqualität
45
Service quality
45
Logistics provider
23
Logistikdienstleister
23
Customer satisfaction
22
Kundenzufriedenheit
22
Tourenplanung
20
Vehicle routing problem
20
Logistics
14
Logistik
14
Consumer behaviour
13
Konsumentenverhalten
13
Theorie
13
Theory
13
Beziehungsmarketing
12
Quality management
12
Qualitätsmanagement
12
Relationship marketing
12
Heuristics
9
Heuristik
9
Lieferkette
9
Supply chain
9
Fast-food industry
8
Schnellgastronomie
8
Deutschland
7
E-commerce
7
Electronic Commerce
7
Germany
7
Online retailing
7
Online-Handel
7
USA
7
United States
7
Algorithm
6
Algorithmus
6
PLS-SEM
6
Product quality
6
Produktqualität
6
Customer service
5
Kundenservice
5
Measurement
5
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Online availability
All
Undetermined
44
Free
1
Type of publication
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Article
Book / Working Paper
29
Type of publication (narrower categories)
All
Article in journal
71
Aufsatz in Zeitschrift
71
Aufsatz im Buch
12
Book section
12
Language
All
English
71
German
12
Undetermined
4
Author
All
Bauer, Hans H.
Laporte, Gilbert
Prybutok, Victor R.
Edvardsson, Bo
75
Vargo, Stephen L.
63
Mattoo, Aaditya
56
Krcmar, Helmut
54
Bruhn, Manfred
53
Mattila, Anna S.
53
Hoekman, Bernard M.
52
Gebauer, Heiko
51
Gallouj, Fai͏̈z
49
Han, Heesup
46
Witell, Lars
44
Kowalkowski, Christian
43
McColl-Kennedy, Janet R.
43
Prentice, Catherine
42
Rubalcaba-Bermejo, Luis
41
Gustafsson, Anders
40
Lusch, Robert F.
40
Parida, Vinit
38
Wirtz, Jochen
38
Liu, Weihua
37
Walsh, Gianfranco
37
Cheng, T. C. E.
36
Luu Trong Tuan
33
Miles, Ian D.
33
Sauvé, Pierre
33
Thomas, Oliver
32
Böhmann, Tilo
31
Djellal, Faridah
31
Hassan, M. Kabir
31
Walwei, Ulrich
31
Willcocks, Leslie
31
Shahin, Arash
30
Wong, IpKin Anthony
30
Kohtamäki, Marko
29
Russell-Bennett, Rebekah
29
Stauss, Bernd
29
Berry, Leonard L.
28
Corsten, Hans
28
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Published in...
All
Quality management journal : QMJ
14
Computers & operations research : and their applications to problems of world concern ; an international journal
9
European journal of operational research : EJOR
9
International journal of services and standards
6
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
4
Journal of retailing and consumer services
4
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
3
Computers & operations research : an international journal
2
International journal of quality & reliability management
2
International journal of services and standards : IJSS
2
Journal of decision systems
2
Journal of the Operational Research Society
2
Operations management research : OMR ; advancing practice through theory
2
Transportation Research Part B: Methodological
2
Dienstleistungsmarketing
1
Hochschulmanagement
1
INFOR : information systems and operational research
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information resources management ; Vol. 4
1
International journal of logistics systems and management : IJLSM
1
International journal of marketing : IJM ; formerly Der Markt
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of production economics
1
International journal of quality and service sciences
1
Jahrbuch der Absatz- und Verbrauchsforschung
1
Journal of scheduling
1
Journal of strategic marketing
1
Management, Prozessgestaltung, Kundenperspektive
1
Marketingeffizienz : Messung und Steuerung mit der DEA - Konzept und Einsatz in der Praxis
1
Omega : the international journal of management science
1
Optimal bundling : marketing strategies for improving economic performance ; with 48 tables
1
Perspektiven der marktorientierten Unternehmensführung : Arbeiten aus dem Institut für Marktorientierte Unternehmensführung der Universität Mannheim
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
Strategien und Trends im Handelsmanagement : disziplinenübergreifende Herausforderungen und Lösungsansätze ; Festschrift für Professor Dr. Dr. h.c. Erich Greipl
1
TOP: An Official Journal of the Spanish Society of Statistics and Operations Research
1
Thunderbird international business review
1
Transportation
1
Transportation research / E : an international journal
1
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Source
All
ECONIS (ZBW)
83
RePEc
4
Showing
1
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10
of
87
Sort
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articles prioritized
date (newest first)
date (oldest first)
1
Arrival and
service
time dependencies in the single- and multi-visit selective traveling salesman problem
Canca, David
;
Barrena, Eva
;
Laporte, Gilbert
- In:
Computers & operations research : an international journal
166
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014564998
Saved in:
2
Territorial design for customers with demand frequency
Zhen, Lu
;
Gao, Jiajing
;
Tan, Zheyi
;
Laporte, Gilbert
; …
- In:
European journal of operational research : EJOR
309
(
2023
)
1
,
pp. 82-101
Persistent link: https://www.econbiz.de/10014290392
Saved in:
3
An empirical investigation of factors that drive a user decision to continue using cloud storage services
Liu, Xiaotong
;
Prybutok, Victor R.
- In:
Journal of decision systems
30
(
2021
)
1
,
pp. 4-26
Persistent link: https://www.econbiz.de/10012513829
Saved in:
4
Exploring the
service
recovery landscape through the lens of a systemigram
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
International journal of services and standards
12
(
2018
)
3/4
,
pp. 347-373
Persistent link: https://www.econbiz.de/10012106534
Saved in:
5
The impact of Partial Production Capacity Sharing via Production as a
Service
Liepold, Christina J.
;
Arslan, Okan
;
Laporte, Gilbert
; …
- In:
Computers & operations research : an international journal
165
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014563714
Saved in:
6
A dynamic multi-period general routing problem arising in postal
service
and parcel delivery systems
Laganà, Demetrio
;
Laporte, Gilbert
;
Vocaturo, Francesca
- In:
Computers & operations research : and their …
129
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012494742
Saved in:
7
Reorganizing postal collection operations in urban areas as a result of declining mail volumes : a case study in Bologna
Bruno, Giuseppe
;
Cavola, Manuel
;
Diglio, Antonio
; …
- In:
Journal of the Operational Research Society
72
(
2021
)
7
,
pp. 1591-1606
Persistent link: https://www.econbiz.de/10012609213
Saved in:
8
The value of visual quality and
service
quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
9
Development of a
service
continance model with IT
service
antecedents
Boakye, Kwabena G.
;
McGinnis, Thomas C.
;
Prybutok, Victor R.
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 717-724
Persistent link: https://www.econbiz.de/10010407234
Saved in:
10
An examination of factors that affect user intentions toward cloud computing switching
Liu, Xiaotong
;
Prybutok, Victor R.
;
Rubino, Edoardo
- In:
International journal of services and standards : IJSS
13
(
2019
)
1/2
,
pp. 1-21
Persistent link: https://www.econbiz.de/10012285534
Saved in:
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