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~person:"Bergkvist, Lars"
~person:"Jäger, Tilmann"
~person:"Langer, Alexandra"
~person:"Lennerts, Silke"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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The impact of sales encounters on brand loyalty
Brexendorf, Tim Oliver
;
Lennerts, Silke
;
Tomczak, Torsten
; …
- In:
Journal of business research : JBR
63
(
2010
)
11
,
pp. 1148-1155
Persistent link: https://www.econbiz.de/10008696684
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