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Service quality : a profit strategy for financial institutions
Berry, Leonard L.
;
Bennett, David R.
;
Brown, Carter W.
-
1989
Persistent link: https://www.econbiz.de/10000795184
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Service quality : a profit strategy for financial institutions
Berry, Leonard L.
;
Bennett, David R.
;
Brown, Carter W.
-
1989
Persistent link: https://www.econbiz.de/10004133707
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