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~person:"Bessant, John R."
~person:"Gustafsson, Anders"
~subject:"Delphi-Methode"
~subject:"Forschung"
~subject:"World"
~subject:"service innovation"
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service innovation
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Bessant, John R.
Gustafsson, Anders
Kitsios, Fotis
4
Aas, Tor Helge
2
Bridges, Eileen
2
Bruglieri, Maurizio
2
Fowler, Kendra
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Fuglsang, Lars
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Driving service productivity : value-creation through innovation
2
Journal of business research : JBR
1
Journal of service research
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Journal of service research : JSR
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ECONIS (ZBW)
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1
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
2
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
3
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
4
Service productivity in the healthcare sector
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 131-165)
.
2014
Persistent link: https://www.econbiz.de/10011337808
Saved in:
5
Service tranformation through new information technology : information horizons revisited
Miles, Ian D.
;
Rush, Howard J.
;
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 19-41)
.
2014
Persistent link: https://www.econbiz.de/10011337817
Saved in:
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