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~person:"Bessant, John R."
~person:"Gustafsson, Anders"
~subject:"Forschung"
~subject:"Kundenintegration"
~subject:"World"
~subject:"service innovation"
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Forschung
Kundenintegration
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service innovation
Dienstleistungsinnovation
11
Service innovation
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Dienstleistung
7
Innovation
7
Services
7
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5
Innovationsmanagement
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Großbritannien
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Bessant, John R.
Gustafsson, Anders
Kitsios, Fotis
4
Mention, Anne-Laure
4
Witell, Lars
4
Edvardsson, Bo
3
Jonas, Julia M.
3
Kristensson, Per
3
Patrício, Lia
3
Sharma, Vivek
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3
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2
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2
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2
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2
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2
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2
Bruhn, Manfred
2
Carrubbo, Luca
2
Chasanidou, Dimitra
2
Chu, Mei-Tai
2
Colurcio, Maria
2
Czarnota, Jedrzej
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Imgrund, Florian
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Maglio, Paul P.
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Journal of business research : JBR
2
Driving service productivity : value-creation through innovation
1
Journal of service research
1
Journal of service research : JSR
1
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ECONIS (ZBW)
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1
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
2
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
3
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
4
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
5
Service productivity in the healthcare sector
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 131-165)
.
2014
Persistent link: https://www.econbiz.de/10011337808
Saved in:
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