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Dienstleistungsinnovation
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Bessant, John R.
Edvardsson, Bo
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Driving service productivity : value-creation through innovation
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ECONIS (ZBW)
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Service productivity in the healthcare sector
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 131-165)
.
2014
Persistent link: https://www.econbiz.de/10011337808
Saved in:
2
Service tranformation through new information technology : information horizons revisited
Miles, Ian D.
;
Rush, Howard J.
;
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 19-41)
.
2014
Persistent link: https://www.econbiz.de/10011337817
Saved in:
3
Driving service productivity : value-creation through innovation
Bessant, John R.
(
ed.
);
Lehmann, Claudia
(
contributor
); …
-
2014
Persistent link: https://www.econbiz.de/10011337877
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