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~person:"Beulen, Erik"
~person:"Glahn, Carsten von"
~subject:"Auslandsverlagerung"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
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Auslandsverlagerung
Service quality
IT service provider
8
IT-Dienstleister
8
Business services
3
Information management
3
Informationsmanagement
3
Internal services
3
Interne Dienstleistung
3
Offshoring
3
Outsourcing
3
Unternehmensdienstleistung
3
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Konzern
2
Agency theory
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1
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ERP-System
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Beulen, Erik
Glahn, Carsten von
Dibbern, Jens
6
Heinzl, Armin
4
Gopal, Anandasivam
3
Hirakawa, Hitoshi
3
Al-Ghuwairi, Abdel-Rahman
2
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2
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2
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2
Mao, Ji-Ye
2
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2
Ramanathan, T. R.
2
Salah, Zaher
2
Schumann, Jan Hendrik
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Silaghi, Gheorghe Cosmin
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Tiwari, Vinay
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Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
1
Professionelles Sales & Service Management : Vorsprung durch konsequente Kundenorientierung
1
Strategic outsourcing : an International journal
1
Value creation from e-business models
1
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ECONIS (ZBW)
4
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1
Understanding transition performance during offshore IT outsourcing
Beulen, Erik
;
Tiwari, Vinay
;
Heck, Eric van
- In:
Strategic outsourcing : an International journal
4
(
2011
)
3
,
pp. 204-227
Persistent link: https://www.econbiz.de/10009425087
Saved in:
2
Service Management als Erfolgsfaktor von Offshoring und Internationalisierung der IT
Glahn, Carsten von
- In:
Professionelles Sales & Service Management : Vorsprung …
,
(pp. 259-282)
.
2010
Persistent link: https://www.econbiz.de/10003973414
Saved in:
3
Shared IT-Services im Kontinuum der Eigen- und Fremderstellung
Glahn, Carsten von
;
Keuper, Frank
- In:
Corporate Shared Services : Bereitstellung von …
,
(pp. 3 - 26)
.
2008
Persistent link: https://www.econbiz.de/10014559681
Saved in:
4
Value creation in application outsourcing relationships : an international case study on ERP outsourcing
Beulen, Erik
;
Ribbers, Piet M. A.
- In:
Value creation from e-business models
,
(pp. 283-310)
.
2004
Persistent link: https://www.econbiz.de/10003639656
Saved in:
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