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~person:"Bezold, Thomas"
~subject:"Germany"
~subject:"Switzerland"
~type_genre:"Thesis"
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Zur Messung der Dienstleistungsqualität : eine theoretische und empirische Studie zur Methodenentwicklung unter besonderer Berücksichtigung des ereignisorientierten Ansatzes
Bezold, Thomas
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1996
Persistent link: https://www.econbiz.de/10000935737
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