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~person:"Bilgihan, Anil"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
~subject:"Informationsverbreitung"
~subject:"Wechselverhalten"
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Beziehungsmarketing
Dienstleistungsqualität
Informationsverbreitung
Wechselverhalten
Consumer behaviour
2
Konsumentenverhalten
2
Switching behaviour
2
Switching costs
2
Alternative attractiveness
1
Customer loyalty
1
Customer satisfaction
1
Decision-making
1
Generation Y
1
Information dissemination
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Information exchange
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Internet marketing
1
Knowledge transfer
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Kundenzufriedenheit
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Mobile communications
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Mobile technologies
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Mobilkommunikation
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Online-Marketing
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Perceived value
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Relationship marketing
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Service quality
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Social Web
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Social media
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Bilgihan, Anil
Biglaiser, Gary
14
Stenbacka, Rune
13
Klemperer, Paul
10
Blut, Markus
8
Crémer, Jacques
8
Grzybowski, Lukasz
8
Siciliani, Paolo
8
Dobos, Gergely
7
Fang, Hanming
7
Heiss, Florian
7
Hunt, Stefan
7
Karlsson, Martin
7
Matthews, Kent
7
Ziebarth, Nicolas R.
7
Atal, Juan Pablo
6
Beckert, Walter
6
Bernard, Andrew B.
6
Collin-Dufresne, Pierre
6
Cutler, David M.
6
Degryse, Hans
6
Gabrielsen, Tommy Staahl
6
Lincoln, Bryan
6
Maicas, Juan Pablo
6
Metge, Jens
6
Okubo, Toshihiro
6
Salies, Evens
6
Shy, Oz
6
Takalo, Tuomas
6
Bedre-Defolie, Özlem
5
Bems, Rudolfs
5
Cabral, Luís M. B.
5
Chen, Jiawei
5
Deuflhard, Florian
5
Di Giovanni, Julian
5
Ericson, Keith M. Marzilli
5
Farrell, Joseph
5
Gehrig, Thomas
5
Mester, Loretta J.
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Monarch, Ryan
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Polyakova, Maria
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Journal of retailing and consumer services
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
2
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What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
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2
Consumer perception of knowledge-sharing in travel-related online social networks
Bilgihan, Anil
;
Barreda, Albert
;
Okumus, Fevzi
;
Nusair, …
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 287-296
Persistent link: https://www.econbiz.de/10011418426
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