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~person:"Bilgihan, Anil"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
~subject:"Informationsverbreitung"
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Beziehungsmarketing
Dienstleistungsqualität
Informationsverbreitung
Consumer behaviour
2
Konsumentenverhalten
2
Switching behaviour
2
Switching costs
2
Wechselverhalten
2
Alternative attractiveness
1
Customer loyalty
1
Customer satisfaction
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Decision-making
1
Generation Y
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Information dissemination
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Information exchange
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Internet marketing
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Knowledge transfer
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Kundenzufriedenheit
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Mobile communications
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Mobile technologies
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Mobilkommunikation
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Online-Marketing
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Perceived value
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Relationship marketing
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Service quality
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Social Web
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Social network
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Social web
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Virales Marketing
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Bilgihan, Anil
Blut, Markus
8
Evanschitzky, Heiner
4
Oehler, Andreas
4
Tanford, Sarah
4
Bang, Nguyen
3
El-Manstrly, Dahlia
3
Hartmann, Wesley R.
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Henseler, Jörg
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Kühne, Bettina
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Marimuthu, Malliga
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Mittal, Vikas
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Pick, Doreén
3
Stan, Valentina
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Viard, V. Brian
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Ackermann, Philipp
2
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Beatty, Sharon E.
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Chebat, Jean-Charles
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Chuah, Stephanie Hui-wen
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Chuang, Yi-Fei
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Claici, Adina
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Edward, Manoj
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Eilifsen, Aasmund
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Eisend, Martin
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Friehe, Tim
2
Grechenig, Kristoffel
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Ha, Hong Youl
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Kim, Moon-koo
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Kim, Yen-soon
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Knivsflå, Kjell Henry
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Kolos, Krisztina
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Lee, Duk Hee
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Mutum, Dilip S.
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Nagengast, Liane
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Park, Jong-hyun
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Journal of retailing and consumer services
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
2
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What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
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2
Consumer perception of knowledge-sharing in travel-related online social networks
Bilgihan, Anil
;
Barreda, Albert
;
Okumus, Fevzi
;
Nusair, …
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 287-296
Persistent link: https://www.econbiz.de/10011418426
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