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~person:"Binder, Martin"
~person:"Hetschko, Clemens"
~person:"Kenett, Ron"
~person:"Schupp, Jürgen"
~type_genre:"Aufsatz im Buch"
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Customer satisfaction
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Binder, Martin
Hetschko, Clemens
Kenett, Ron
Schupp, Jürgen
Homburg, Christian
14
Töpfer, Armin
9
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8
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8
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Modern analysis of customer surveys : with applications using R
4
Schriftenreihe / Bundeszentrale für Politische Bildung
1
Zeitenwende auf dem Arbeitsmarkt : wie der demografische Wandel die Erwerbsgesellschaft verändert
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ECONIS (ZBW)
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Macht Arbeit glücklich?
Hetschko, Clemens
;
Knabe, Andreas
- In:
Zeitenwende auf dem Arbeitsmarkt : wie der …
,
(pp. 428-450)
.
2013
Persistent link: https://www.econbiz.de/10010209371
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2
The ABC annual customer
satisfaction
survey
Kenett, Ron
;
Salini, Silvia
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 19-36)
.
2012
Persistent link: https://www.econbiz.de/10009501807
Saved in:
3
Standards and classical techniques in data analysis of customer
satisfaction
surveys
Salini, Silvia
;
Kenett, Ron
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 3-18)
.
2012
Persistent link: https://www.econbiz.de/10009501808
Saved in:
4
Quality standards and control charts applied to customer surveys
Kenett, Ron
;
Deldossi, Laura
;
Zappa, Diego
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 413-438)
.
2012
Persistent link: https://www.econbiz.de/10009502492
Saved in:
5
Bayesian networks applied to customer surveys
Kenett, Ron
;
Perruca, Giovanni
;
Salini, Silvia
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 193-215)
.
2012
Persistent link: https://www.econbiz.de/10009502533
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