//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Bock, Andreas H."
~subject:"Customer value"
~subject:"Germany"
~type_genre:"Conference proceedings"
~type_genre:"Fallstudie"
~type_genre:"Übersichtsarbeit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Customer value
Germany
Beziehungsmarketing
2
Customer service
2
Deutschland
2
Kundenservice
2
Relationship marketing
2
Telecommunications industry
2
Telekommunikationssektor
2
Brand management
1
Deutsche Telekom AG
1
Markenführung
1
Social Web
1
Social web
1
Telekom Deutschland GmbH
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Conference proceedings
Fallstudie
Übersichtsarbeit
Aufsatz im Buch
2
Book section
2
Case study
2
Language
All
German
1
English
1
Author
All
Bock, Andreas H.
Bruhn, Manfred
8
Homburg, Christian
4
Meffert, Heribert
4
Töpfer, Armin
4
Görgmaier, Dietmar
3
Kreutzer, Ralf T.
3
Mattmüller, Roland
3
Piller, Frank T.
3
Reichwald, Ralf
3
Belz, Christian
2
Bieger, Thomas
2
Georgi, Dominik
2
Ihl, Christoph
2
Kes, Isabelle
2
Lips, Peter
2
Pepels, Werner
2
Riekhof, Hans-Christian
2
Schaller, Christian
2
Seifert, Sascha
2
Steinhoff, Fee
2
Ackermann, Karl-Friedrich
1
Ackermann, Walter
1
Ahlers, Michael
1
Ajami, Riad A.
1
Albers, Sönke
1
Apel, Juliane
1
Arndt, Dirk
1
Backhaus, Christof
1
Backhaus, Klaus
1
Bauer, Hans H.
1
Bauer, Michael Johannes
1
Baumann, Dominic
1
Baumgartner, Ekkehart
1
Baumgärtner, Armin
1
Becker, Jan U.
1
Beder, Heinrich
1
Bentz, Klaus
1
Bernecker, Michael
1
Beske, Fritz
1
more ...
less ...
Published in...
All
Handbook of social media management : value chain and business models in changing media markets
1
Social Branding : Strategien - Praxisbeispiele - Perspektiven
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
"Telekom hilft" : customer service in the social web
Bock, Andreas H.
- In:
Handbook of social media management : value chain and …
,
(pp. 443-454)
.
2013
Persistent link: https://www.econbiz.de/10009762857
Saved in:
2
"Telekom hilft" : Kundenservice im Social Web ist mehr als das neue Marketing
Bock, Andreas H.
- In:
Social Branding : Strategien - Praxisbeispiele - …
,
(pp. 253-262)
.
2012
Persistent link: https://www.econbiz.de/10009553520
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->