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~person:"Bouranta, Nancy"
~person:"Bäckström, Kristina"
~person:"Friedrichsen, Mike"
~subject:"Customer satisfaction"
~type_genre:"Konferenzbeitrag"
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Customer satisfaction
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Bouranta, Nancy
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International journal of quality and service sciences
1
The international review of retail, distribution and consumer research
1
Zwischen Marktversagen und Medienvielfalt : Medienmärkte im Fokus neuer medienökonomischer Anwendungen ; [... Workshop ... "Vom Theorien-Diskurs zur Theorien-Anwendung! - Anwendung und Erklärungspotenzial theoretischer Ansätze für medienökonomische Fragestellungen" ...]
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Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector
Koutsothanassi, Eleni
;
Bouranta, Nancy
;
Psomas, Evangelos
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10011772150
Saved in:
2
An exploration of consumers' experiences in physical stores : comparing consumers' and retailers' perspectives in past and present time
Bäckström, Kristina
;
Johansson, Ulf
- In:
The international review of retail, distribution and …
27
(
2017
)
3
,
pp. 241-259
Persistent link: https://www.econbiz.de/10011741612
Saved in:
3
Konsumentenerwartungen und Produktnutzen im interaktiven TV-Markt
Friedrichsen, Mike
- In:
Zwischen Marktversagen und Medienvielfalt : …
,
(pp. 113-132)
.
2004
Persistent link: https://www.econbiz.de/10010425885
Saved in:
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