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~person:"Broncano Santiago, Gutierrez"
~person:"Camarero, Carmen"
~person:"Rojas, Carmen de"
~subject:"Customer satisfaction"
~subject:"Italien"
~subject:"Portugal"
~type:"article"
~type_genre:"Bibliografie"
~type_genre:"Case study"
~type_genre:"Forschungsbericht"
~type_genre:"Konferenzschrift"
~type_genre:"Sammlung"
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Broncano Santiago, Gutierrez
Camarero, Carmen
Rojas, Carmen de
Backhaus, Jürgen G.
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Callejo Miguel, Blanco
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Curto, José Dias
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Application of the total quality management approach in a Spanish retailer : the case of Mercadona
Callejo Miguel, Blanco
;
Broncano Santiago, Gutierrez
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1365-1381
Persistent link: https://www.econbiz.de/10008824952
Saved in:
2
Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center
Rojas, Carmen de
;
Camarero, Carmen
- In:
Tourism management : research, policies, practice
29
(
2008
)
3
,
pp. 525-537
Persistent link: https://www.econbiz.de/10003696198
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