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~person:"Bruhn, Manfred"
~person:"Bullinger, Hans-Jörg"
~person:"Edvardsson, Bo"
~subject:"Innovation management"
~subject:"Relationship marketing"
~subject:"Service-dominant logic"
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Search: subject_exact:"Dienstleistungsbranche"
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Innovation management
Relationship marketing
Service-dominant logic
Dienstleistungssektor
52
Service industry
52
Dienstleistung
21
Deutschland
14
Germany
14
Beziehungsmarketing
13
Services
13
Theorie
12
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12
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11
Betriebliche Wertschöpfung
10
Value creation
10
Dienstleistungsmanagement
8
Innovationsmanagement
8
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8
Business services
6
Customer integration
6
Dienstleistungsmarketing
6
Dienstleistungsqualität
6
Kundenintegration
6
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6
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6
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6
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Unternehmensdienstleistung
6
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5
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5
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4
Konsumentenverhalten
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4
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3
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English
12
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Bruhn, Manfred
Bullinger, Hans-Jörg
Edvardsson, Bo
Witell, Lars
13
Gallouj, Fai͏̈z
10
Gustafsson, Anders
9
Kowalkowski, Christian
8
Miles, Ian D.
8
Büttgen, Marion
7
McColl-Kennedy, Janet R.
7
Aas, Tor Helge
6
Corsten, Hans
6
Grabowski, Wojciech
6
Jaakkola, Elina
6
Kindström, Daniel
6
Kristensson, Per
6
Mention, Anne-Laure
6
Szczygielski, Krzysztof
6
Aboal, Diego
5
Anning-Dorson, Thomas
5
Barnes, Donald C.
5
Brady, Michael K.
5
Gouthier, Matthias H. J.
5
Hennig-Thurau, Thorsten
5
Huang, Ming-Hui
5
Jaffe, Adam B.
5
Le, Trinh
5
Odekerken-Schröder, Gaby
5
Raddats, Chris
5
Cainelli, Giulio
4
Carrubbo, Luca
4
Chase, Richard B.
4
Chesbrough, Henry William
4
Choi, Baeho
4
Djellal, Faridah
4
Gomes, Giancarlo
4
Helm, Roland
4
Herstatt, Cornelius
4
Izogo, Ernest Emeka
4
Koch, Andreas
4
Mangiarotti, Giovanni
4
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Forum Dienstleistungsmanagement
3
Dienstleistungsmanagement : Jahrbuch
2
Journal of service management
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Gabler Wissenschaft & Praxis
1
Journal of business research : JBR
1
Journal of service research
1
Journal of service research : JSR
1
Marketing : ZFP ; journal of research and management
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
SpringerLink / Bücher
1
Strategien im Umbruch : neue Konzepte der Unternehmensführung
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
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ECONIS (ZBW)
20
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10
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20
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date (oldest first)
1
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
2
How platforms foster service innovations
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
Saved in:
3
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
4
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
5
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
6
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
7
The service transformation process : a research agenda in the customer orientation interface
Bruhn, Manfred
;
Braun, Corina
- In:
Marketing : ZFP ; journal of research and management
38
(
2016
)
1
,
pp. 5-21
Persistent link: https://www.econbiz.de/10011566836
Saved in:
8
Service Value als Werttreiber : Konzepte, Messung und Steuerung
Bruhn, Manfred
(
ed.
);
Hadwich, Karsten
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10010359585
Saved in:
9
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
10
Service Value als Werttreiber : Konzepte, Messung und Steuerung Forum Dienstleistungsmanagement
Bruhn, Manfred
-
2014
Grundlagen des Service Value -- Messung des Service Value -- Management des Service Value -- Service Value bei Produkt-Service-Bündeln -- Interner Service Value -- Branchenspezifische Besonderheiten des Service Value.
Persistent link: https://www.econbiz.de/10014019261
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