//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Bufquin, Diego"
~person:"Goh, Edmund"
~person:"Leung, Xi Y."
~person:"Ok, Chihyung"
~person:"Yavas, Ugur"
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Fremdenverkehrsfachleute"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
Tourism employees
25
Tourismusberufe
25
Hotel industry
18
Hotellerie
18
Arbeitszufriedenheit
15
Job satisfaction
15
Arbeitsverhalten
7
Dienstleistungsqualität
7
Leistungsmotivation
7
Service quality
7
Work behaviour
7
Work motivation
7
Arbeitskräfte
6
Beziehungsmarketing
6
Employee retention
6
Mitarbeiterbindung
6
Workforce
6
Arbeitsmobilität
4
Career development
4
Customer service
4
Emotion
4
Erwerbsverlauf
4
Gastronomie
4
Karriereplanung
4
Kundenservice
4
Labour mobility
4
Occupational attainment
4
Restaurant industry
4
Arbeitsleistung
3
Customer satisfaction
3
Gastgewerbe
3
Hospitality industry
3
Human Resource Management
3
Job performance
3
Kundenzufriedenheit
3
Personalmanagement
3
Stress
3
Work stress
3
Arbeitspsychologie
2
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Author
All
Bufquin, Diego
Goh, Edmund
Leung, Xi Y.
Ok, Chihyung
Yavas, Ugur
Babakus, Emin
3
Karatepe, Osman M.
3
Kim, Taegoo
3
Lee, Gyehee
3
Barman, Panchanan
2
Choi, Chang Hwan
2
Eid, Riyad
2
Mang, Paul
2
Orlowski, Marissa
2
Rod, Michel
2
Sarmah, Suman
2
Shaalan, Ahmed
2
Suárez-Acosta, Miguel A.
2
Zoghbi-Manrique-de-Lara, Pablo
2
Abosag, Ibrahim
1
Aguiar-Quintana, Teresa
1
Agyapong, Kingsley
1
Al-Husan, Faten Baddar
1
Al-Twal, Arwa
1
AlHussan, Fawaz Baddar
1
Ali, Sa'ad
1
Alsarhan, Fadi
1
Ashill, Nicholas
1
Ashill, Nicholas J.
1
Azila-Gbettor, Edem Maxwell
1
Baruca, Petra Zabukovec
1
Becker, Laura
1
Benkenstein, Martin
1
Berbel Pineda, Juan Manuel
1
Bharwani, Sonia
1
Bonfanti, Angelo
1
Bonn, Mark Andrew
1
Boǧan, Erhan
1
Brady, Michael K.
1
Bulchand-Gidumal, Jacques
1
Büttgen, Marion
1
Carruthers, Janet
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Cornell hospitality quarterly
1
Tourism and hospitality research : the surrey quarterly review
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
2
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
3
The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.
;
Yavas, Ugur
;
Babakus, Emin
;
Deitz, …
- In:
International journal of hospitality management
74
(
2018
),
pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
Saved in:
4
Work engagement and turnover intentions : correlates and customer orientation as a moderator
Babakus, Emin
;
Yavas, Ugur
;
Karatepe, Osman M.
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1580-1598
Persistent link: https://www.econbiz.de/10011732188
Saved in:
5
Do customer orientation and job resourcefulness moderate the impact of interrole conflicts on frontline employees' performance?
Yavas, Ugur
;
Karatepe, Osman M.
;
Babakus, Emin
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
2
,
pp. 148-159
Persistent link: https://www.econbiz.de/10009237610
Saved in:
6
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->