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~person:"Bufquin, Diego"
~person:"Hanks, Lydia"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Gastronomie
18
Restaurant industry
18
Consumer behaviour
14
Konsumentenverhalten
14
Dienstleistungsqualität
8
Service quality
8
Restaurants
5
Arbeitszufriedenheit
4
Customer satisfaction
4
Employee retention
4
Job satisfaction
4
Mitarbeiterbindung
4
Social servicescape
4
restaurants
4
Beziehungsmarketing
3
Relationship marketing
3
Tourism employees
3
Tourismusberufe
3
Arbeitsmobilität
2
Arbeitsverhalten
2
Coronavirus
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Information processing theory
2
Labour mobility
2
Satisfaction
2
Theory
2
Viral marketing
2
Virales Marketing
2
Work behaviour
2
Zufriedenheit
2
social servicescape
2
Arbeitskräfte
1
Arbeitsplatzwechsel
1
Attribution
1
CSR participation
1
Career development
1
Career turnover intentions
1
Casual dining restaurants
1
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English
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Bufquin, Diego
Hanks, Lydia
Jang, Soocheong
12
Ryu, Kisang
9
Han, Heesup
7
Mattila, Anna S.
7
Prayag, Girish
6
Song, Hanqun
5
Ha, Jooyeon
4
Kim, Wansoo
4
Namkung, Young
4
Ok, Chihyung
4
Prybutok, Victor R.
4
Qu, Hailin
4
Ahn, Jiseon
3
Cheng, Ching-Chan
3
Ha, Hong Youl
3
Kim, Jong-Hyeong
3
Kim, Woo Gon
3
Kimes, Sheryl E.
3
Law, Rob
3
Lee, Timothy Jeonglyeol
3
Lin, Ingrid Y.
3
Line, Nathaniel D.
3
Mathe, Kimberly
3
Noone, Breffni M.
3
Park, Soona
3
Seo, Soobin
3
Xu, Jing
3
Zhang, Zili
3
Ababneh, Khaldoun I.
2
Agnihotri, Durgesh
2
Ali, Faizan
2
Babar, Samreen Fahim
2
Back, Ki-joon
2
Bilgihan, Anil
2
Brewster, Zachary W.
2
Bujisic, Milos
2
Canter, Deborah D.
2
Chang, Kuo-chien
2
Chaturvedi, Pallavi
2
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International journal of hospitality management
2
Journal of hospitality marketing & management
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
4
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1
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
2
The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia
;
Line, Nathaniel D.
;
Kim, Woo Gon
- In:
International journal of hospitality management
61
(
2017
),
pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
Saved in:
3
Effects of social perceptions and organizational commitment on restaurant performance
Bufquin, Diego
;
DiPietro, Robin B.
;
Park, Jeong-Yeol
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 752-769
Persistent link: https://www.econbiz.de/10011784024
Saved in:
4
Hedonic adaptation and satiation : understanding switching behavior in the
restaurant
industry
Line, Nathaniel D.
;
Hanks, Lydia
;
Kim, Woo Gon
- In:
International journal of hospitality management
52
(
2016
),
pp. 143-153
Persistent link: https://www.econbiz.de/10011442851
Saved in:
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