Effects of social perceptions and organizational commitment on restaurant performance
Year of publication: |
October 2017
|
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Authors: | Bufquin, Diego ; DiPietro, Robin B. ; Park, Jeong-Yeol ; Partlow, Charles |
Published in: |
Journal of hospitality marketing & management. - Philadelphia, Pa. : Taylor & Francis, ISSN 1936-8623, ZDB-ID 2493700-9. - Vol. 26.2017, 7, p. 752-769
|
Subject: | Coworkers and managers | customer satisfaction | organizational commitment | restaurant sales | turnover rate | warmth and competence | Mitarbeiterbindung | Employee retention | Gastronomie | Restaurant industry | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction |
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