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~person:"Bufquin, Diego"
~person:"Ok, Chihyung"
~subject:"Arbeitsplatzwechsel"
~subject:"Gastronomie"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Fremdenverkehrsfachleute"
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Arbeitsplatzwechsel
Gastronomie
Kundenzufriedenheit
Tourism employees
11
Tourismusberufe
11
Arbeitszufriedenheit
7
Job satisfaction
7
Hotel industry
6
Hotellerie
6
Dienstleistungsqualität
5
Service quality
5
Arbeitsverhalten
4
Employee retention
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Leistungsmotivation
4
Mitarbeiterbindung
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Restaurant industry
4
Work behaviour
4
Work motivation
4
Arbeitskräfte
3
Beziehungsmarketing
3
Customer service
3
Kundenservice
3
Relationship marketing
3
Workforce
3
Arbeitsleistung
2
Arbeitsmobilität
2
Consumer behaviour
2
Customer satisfaction
2
Emotion
2
Intelligence
2
Intelligenz
2
Job performance
2
Konsumentenverhalten
2
Labour mobility
2
depersonalization
2
Airline
1
Anforderungsprofil
1
Anti-human-trafficking initiatives
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Arbeitspsychologie
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Betriebsklima
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Bufquin, Diego
Ok, Chihyung
Karatepe, Osman M.
5
Brewster, Zachary W.
3
Chen, Han
3
Guéguen, Nicolas
3
Hyun, Sunghyup Sean
3
Jacob, Céline
3
Jayaraman, Sarumathi
3
Netessine, Serguei
3
Orlowski, Marissa
3
Park, Jeong-Yeol
3
Tan, Tom Fangyun
3
Barman, Panchanan
2
Bonn, Mark Andrew
2
Cain, Lisa
2
Cho, Meehee
2
Cho, Seonghee
2
Cobanoglu, Cihan
2
DiPietro, Robin B.
2
Even, William E.
2
Gergaud, Olivier
2
Han, Heesup
2
Han, Su-Jin
2
Hewagama, Gayani
2
Hight, S. Kyle
2
Hutchison, Ann
2
Hwang, Jinsoo
2
Kim, Peter Beomcheol
2
Kim, Seongseop
2
Lee, JungHoon
2
Macpherson, David A.
2
Sarmah, Suman
2
Slevitch, Lisa
2
Warzynski, Frederic
2
Abdul-Latif, Samshul-Amry
1
Ahn, Jiseon
1
Akgunduz, Yilmaz
1
Aldakhil, Abdullah Mohamed
1
Ali, Faizan
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International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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1
Employee work status, mental health, substance use, and career turnover intentions : an examination of restaurant employees during COVID-19
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435882
Saved in:
2
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
3
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
4
The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions : the mediating role of job attitudes
Bufquin, Diego
;
DiPietro, Robin B.
;
Orlowski, Marissa
; …
- In:
International journal of hospitality management
60
(
2017
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011640207
Saved in:
5
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
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