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~person:"Bufquin, Diego"
~person:"Ok, Chihyung"
~subject:"Arbeitsplatzwechsel"
~subject:"Kundenzufriedenheit"
~subject:"Relationship marketing"
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Search: subject_exact:"Fremdenverkehrsfachleute"
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Arbeitsplatzwechsel
Kundenzufriedenheit
Relationship marketing
Tourism employees
11
Tourismusberufe
11
Arbeitszufriedenheit
7
Job satisfaction
7
Hotel industry
6
Hotellerie
6
Dienstleistungsqualität
5
Service quality
5
Arbeitsverhalten
4
Employee retention
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Gastronomie
4
Leistungsmotivation
4
Mitarbeiterbindung
4
Restaurant industry
4
Work behaviour
4
Work motivation
4
Arbeitskräfte
3
Beziehungsmarketing
3
Customer service
3
Kundenservice
3
Workforce
3
Arbeitsleistung
2
Arbeitsmobilität
2
Consumer behaviour
2
Customer satisfaction
2
Emotion
2
Intelligence
2
Intelligenz
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Job performance
2
Konsumentenverhalten
2
Labour mobility
2
depersonalization
2
Airline
1
Anforderungsprofil
1
Anti-human-trafficking initiatives
1
Arbeitspsychologie
1
Betriebsklima
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Bufquin, Diego
Ok, Chihyung
Karatepe, Osman M.
6
Babakus, Emin
4
Yavas, Ugur
4
Hyun, Sunghyup Sean
3
Kim, Taegoo
3
Lee, Gyehee
3
Barman, Panchanan
2
Boǧan, Erhan
2
Brewster, Zachary W.
2
Choi, Chang Hwan
2
Cobanoglu, Cihan
2
Dedeoğlu, Bekir Bora
2
Eid, Riyad
2
Han, Heesup
2
Hewagama, Gayani
2
Hutchison, Ann
2
Hwang, Jinsoo
2
Kim, Seongseop
2
Knežević, Mladen
2
Lee, JungHoon
2
Mang, Paul
2
Orlowski, Marissa
2
Rod, Michel
2
Sarmah, Suman
2
Shaalan, Ahmed
2
Slevitch, Lisa
2
Suárez-Acosta, Miguel A.
2
Zoghbi-Manrique-de-Lara, Pablo
2
Abdul-Latif, Samshul-Amry
1
Abosag, Ibrahim
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Aguiar-Quintana, Teresa
1
Agyapong, Kingsley
1
Akgunduz, Yilmaz
1
Al-Husan, Faten Baddar
1
Al-Twal, Arwa
1
AlHussan, Fawaz Baddar
1
Aldakhil, Abdullah Mohamed
1
Ali, Faizan
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International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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1
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
2
Employee work status, mental health, substance use, and career turnover intentions : an examination of restaurant employees during COVID-19
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435882
Saved in:
3
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
4
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
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