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~person:"Bufquin, Diego"
~person:"Ok, Chihyung"
~subject:"Gastronomie"
~subject:"Labour mobility"
~subject:"depersonalization"
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Gastronomie
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Tourism employees
11
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7
Job satisfaction
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Hotel industry
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Bufquin, Diego
Ok, Chihyung
Karatepe, Osman M.
6
Bonn, Mark Andrew
3
Brewster, Zachary W.
3
Chen, Han
3
Guéguen, Nicolas
3
Hancer, Murat
3
Jacob, Céline
3
Jayaraman, Sarumathi
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Jung, Hyo Sun
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Mohsin, Asad
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Netessine, Serguei
3
Park, Jeong-Yeol
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Tan, Tom Fangyun
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Yoon, Hye Hyun
3
Ampofo, Emmanuel Twumasi
2
Barman, Panchanan
2
Cain, Lisa
2
Chalkiti, Kalotina
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Cho, Meehee
2
Cho, Seonghee
2
Dedeoğlu, Bekir Bora
2
DiPietro, Robin B.
2
Even, William E.
2
Gergaud, Olivier
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Grobelna, Aleksandra
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Han, Su-Jin
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Hight, S. Kyle
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Klomp, Luuk
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Lee, JungHoon
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Lengler, Jorge
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Macpherson, David A.
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Michael, Noela
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Orlowski, Marissa
2
Sarmah, Suman
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Shi, Xiaolin
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Sidorkiewicz, Marta
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Thurik, Adriaan R.
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International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Cornell hospitality quarterly
1
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The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
2
Employee work status, mental health, substance use, and career turnover intentions : an examination of restaurant employees during COVID-19
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435882
Saved in:
3
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
4
The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions : the mediating role of job attitudes
Bufquin, Diego
;
DiPietro, Robin B.
;
Orlowski, Marissa
; …
- In:
International journal of hospitality management
60
(
2017
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011640207
Saved in:
5
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
6
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
Saved in:
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