//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Bujisic, Milos"
~person:"Shahin, Arash"
~person:"Zapata-Aguirre, Sandra"
~subject:"Airport"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Service quality"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Airport
Dienstleistungsqualität
37
Service quality
37
Customer satisfaction
24
Kundenzufriedenheit
24
Quality management
17
Qualitätsmanagement
17
Hotel industry
9
Hotellerie
9
Consumer behaviour
7
Konsumentenverhalten
7
Iran
6
Performance measurement
6
Performance-Messung
6
Flughafen
5
AHP approach
4
AHP-Verfahren
4
Beziehungsmarketing
4
Data envelopment analysis
4
Data-Envelopment-Analyse
4
Multi-criteria analysis
4
Multikriterielle Entscheidungsanalyse
4
Product quality
4
Produktqualität
4
Relationship marketing
4
customer satisfaction
4
Dienstleistungssektor
3
Kano model
3
Measurement
3
Messung
3
Satisfaction
3
Service industry
3
Arbeitszufriedenheit
2
Customer service
2
Data Mining
2
Data mining
2
Esfahan
2
Gastronomie
2
Holiday behaviour
2
Hotel
2
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Case study
1
Fallstudie
1
Language
All
English
5
Author
All
Bujisic, Milos
Shahin, Arash
Zapata-Aguirre, Sandra
Rupp, Nicholas G.
4
Brueckner, Jan K.
3
DeSimone, Jeff
3
Girvin, Raquel
3
Gomes, Carlos Francisco
3
Meldau, Sandrina
3
Ali, Faizan
2
Azis, Anton Mulyono
2
Azis, Yudi
2
Bezerra, George C. L.
2
Bilgihan, Anil
2
Bogicevic, Vanja
2
Charoensook, Chartchai
2
Del Chiappa, Giacomo
2
Erginel, Nihal
2
Han, Heesup
2
Harsanto, Budi
2
Holmes, George M.
2
Holmes, George Mark
2
Hong, Seock-Jin
2
Kayapınar, Sema
2
Martín, Juan Carlos
2
Park, Jin-Woo
2
Usman, Agus
2
Yang, Wan
2
Zhang, Yahua
2
A.Wahab, Al-Kahtani
1
Aboagye, Michael Osei
1
Acheampong, Audrey
1
Adeola, Ogechi
1
Adikariwattage, V.
1
Ahmad, Nisar
1
Akan, Şahap
1
AlKheder, Sharaf
1
Alam, Fahad
1
Antwi, Collins Opoku
1
Arasli, Furkan
1
Arasli, Hüseyin
1
more ...
less ...
Published in...
All
International journal of productivity and quality management : IJPQM
1
Journal of hospitality marketing & management
1
Technological forecasting & social change : an international journal
1
Tourism management perspectives : TMP
1
Tourism review : the official journal of the AIEST
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Airport
service
quality
drivers of passenger satisfaction
Bogicevic, Vanja
;
Yang, Wan
;
Bilgihan, Anil
;
Bujisic, Milos
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
4
,
pp. 3-18
Persistent link: https://www.econbiz.de/10010226571
Saved in:
2
Travelers satisfaction with food and beverage services in airports
Del Chiappa, Giacomo
;
Seijas Giménez, María Nela
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 829-845
Persistent link: https://www.econbiz.de/10011784145
Saved in:
3
The impact of traveler-focused airport technology on traveler satisfaction
Bogicevic, Vanja
;
Bujisic, Milos
;
Bilgihan, Anil
;
Yang, Wan
- In:
Technological forecasting & social change : an …
123
(
2017
),
pp. 351-361
Persistent link: https://www.econbiz.de/10011898199
Saved in:
4
Customer perception of
service
quality
: the role of information and communication technologies (ICTs) at airport functional areas
Brida, Juan Gabriel
;
Moreno, Luis
;
Zapata-Aguirre, Sandra
- In:
Tourism management perspectives : TMP
20
(
2016
),
pp. 209-216
Persistent link: https://www.econbiz.de/10011619580
Saved in:
5
Service
quality
robust design : with a case study in airport services
Shahin, Arash
;
Janatyan, Nasibeh
;
Nasirzaheh, Nahid
- In:
International journal of productivity and quality …
9
(
2012
)
3
,
pp. 404-421
Persistent link: https://www.econbiz.de/10009513322
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->