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~person:"Bullinger, Hans-Jörg"
~person:"Edvardsson, Bo"
~subject:"Innovation management"
~subject:"Relationship marketing"
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Search: subject_exact:"Dienstleistungsbranche"
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Innovation management
Relationship marketing
Dienstleistungssektor
31
Service industry
31
Dienstleistung
12
Services
12
Innovation
11
Innovationsmanagement
7
Beziehungsmarketing
6
Deutschland
6
Germany
6
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6
Sweden
6
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5
Business services
5
Dienstleistungsinnovation
5
Service innovation
5
Unternehmensdienstleistung
5
Value creation
5
Dienstleistungsqualität
4
Service quality
4
Customer integration
3
Dienstleistungsgesellschaft
3
Dienstleistungshandel
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3
New product development
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Service-Dominant Logic
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Bundling strategy
2
Business ethics
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2
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2
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8
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Bullinger, Hans-Jörg
Edvardsson, Bo
Witell, Lars
12
Gallouj, Fai͏̈z
10
Gustafsson, Anders
8
Kowalkowski, Christian
8
Miles, Ian D.
8
Bruhn, Manfred
7
Büttgen, Marion
7
Aas, Tor Helge
6
Corsten, Hans
6
Grabowski, Wojciech
6
Kindström, Daniel
6
McColl-Kennedy, Janet R.
6
Mention, Anne-Laure
6
Szczygielski, Krzysztof
6
Aboal, Diego
5
Anning-Dorson, Thomas
5
Brady, Michael K.
5
Gouthier, Matthias H. J.
5
Hennig-Thurau, Thorsten
5
Huang, Ming-Hui
5
Jaakkola, Elina
5
Jaffe, Adam B.
5
Kristensson, Per
5
Le, Trinh
5
Raddats, Chris
5
Barnes, Donald C.
4
Cainelli, Giulio
4
Carrubbo, Luca
4
Chase, Richard B.
4
Chesbrough, Henry William
4
Choi, Baeho
4
Djellal, Faridah
4
Gomes, Giancarlo
4
Helm, Roland
4
Herstatt, Cornelius
4
Izogo, Ernest Emeka
4
Koch, Andreas
4
Mangiarotti, Giovanni
4
O'Cass, Aron
4
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Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Journal of business research : JBR
1
Journal of service management
1
Journal of service research : JSR
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Strategien im Umbruch : neue Konzepte der Unternehmensführung
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
11
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1
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11
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1
How platforms foster service innovations
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
Saved in:
2
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
3
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
4
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
5
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
6
My customers are in my blind spot : are they changing and I cannot see it?
Wägar, Karolina
;
Roos, Inger
;
Ravald, Annika
; …
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 150-165
Persistent link: https://www.econbiz.de/10009548675
Saved in:
7
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
8
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
9
Wettbewerbsfaktor Kreativität : Strategien, Konzepte und Werkzeuge zur Steigerung der Dienstleistungsperformance
Bullinger, Hans-Jörg
(
ed.
);
Hermann, Sibylle
(
ed.
)
-
2000
-
1. Aufl., Nachdr.
Persistent link: https://www.econbiz.de/10014274232
Saved in:
10
Dienstleistungen für das 21. Jahrhundert : Gestaltung des Wandels und Aufbruch in die Zukunft
Bullinger, Hans-Jörg
(
contributor
)
-
1997
Persistent link: https://www.econbiz.de/10000961794
Saved in:
1
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