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~person:"Busser, James A."
~person:"Huang, Tseng-Lung"
~subject:"Consumer behaviour"
~subject:"Customer integration"
~subject:"Marketingtheorie"
~subject:"Service-Dominant Logic"
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Consumer behaviour
Customer integration
Marketingtheorie
Service-Dominant Logic
Customer value
4
Kundenwert
4
Betriebliche Wertschöpfung
3
Beziehungsmarketing
3
Marketing theory
3
Relationship marketing
3
Service-dominant logic
3
Value creation
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Dienstleistungsqualität
2
Kundenintegration
2
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Austauschtheorie
1
Business network
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Co-created value
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Competitive advantage
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Confidence
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Customer service
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Dienstleistung
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Hospital
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Konsumentenverhalten
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Service industry
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Services
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Smart service encounter
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Social exchange theory
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Busser, James A.
Huang, Tseng-Lung
Ko, Eunju
9
Kumar, V.
8
Verhoef, Peter C.
7
Kleinaltenkamp, Michael
6
Reinartz, Werner J.
6
Ahn, Jiseon
5
Edvardsson, Bo
5
Frow, Pennie
5
Kim, Kyung Hoon
5
McColl-Kennedy, Janet R.
5
Gil Saura, Irene
4
Grönroos, Christian
4
Heinonen, Kristina
4
Hollebeek, Linda D.
4
Itani, Omar S.
4
Lehmann, Donald R.
4
Maas, Peter
4
Payne, Adrian
4
Peppers, Don
4
Rogers, Martha
4
Roth, Stefan
4
Sesé, F. Javier
4
Shamim, Amjad
4
Akter, Shahriar
3
Babu, Mujahid Mohiuddin
3
Bai, Billy
3
Baumann, Jasmin
3
Brodie, Roderick J.
3
Bruns, Katherina
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Cabiddu, Francesca
3
Cobelli, Nicola
3
Cossío-Silva, Francisco-José
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Dedeoğlu, Bekir Bora
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Gallarza, Martina G.
3
Gligor, David M.
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Grace, Debra
3
Guo, Lin
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International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Service business
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
;
Kim, Hyelin
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 672-696
Persistent link: https://www.econbiz.de/10012520333
Saved in:
2
Customer acceptance of four types of hospitality value propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
3
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
4
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
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