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~person:"Busser, James A."
~person:"Huang, Tseng-Lung"
~subject:"Marketingtheorie"
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Marketingtheorie
Customer value
4
Kundenwert
4
Betriebliche Wertschöpfung
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Beziehungsmarketing
3
Marketing theory
3
Relationship marketing
3
Service-Dominant Logic
3
Service-dominant logic
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Value creation
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Customer integration
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Dienstleistungsqualität
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Kundenintegration
2
Service quality
2
Austauschtheorie
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Business network
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Co-created value
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Competitive advantage
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Competitive service advantage
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Confidence
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Consumer behaviour
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Customer satisfaction
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Customer service
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Dienstleistung
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Dienstleistungssektor
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Hospital
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Konsumentenverhalten
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Social exchange theory
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Busser, James A.
Huang, Tseng-Lung
Shulga, Lenna V.
3
Albinsson, Pia A.
2
Graf, Albert
2
Grönroos, Christian
2
Gummerus, Johanna
2
Krey, Nina
2
Lehmann, Donald R.
2
Maas, Peter
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Osei-Frimpong, Kofi
2
Owusu-Frimpong, Nana
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Ranjan, Kumar Rakesh
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Read, Stuart
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Rossi, Patricia
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Shamim, Amjad
2
Sparks, Leigh
2
Verhoef, Peter C.
2
Ahonen, Toni
1
Albers, Sönke
1
Alexander, Matthew
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Alnakhli, Hayam
1
Andersen, Troels Behrenthz
1
Andersen, Troels Christian
1
Andreu, Luisa
1
Anker, Thomas Boysen
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Baek, Wooyeul
1
Bai, Billy
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Barrutia, José M.
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Baumann, Jasmin
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Birgelen, Marcel van
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Blach, Henrik
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Bloemer, Johanna M.
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Bradshaw, Alan
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Byon, Kevin K.
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Böhm, Markus
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Caniëls, Marjolein
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Cervera, Amparo
1
Chatterjee, Sharmila C.
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International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
;
Kim, Hyelin
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 672-696
Persistent link: https://www.econbiz.de/10012520333
Saved in:
2
Customer acceptance of four types of hospitality value propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
3
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
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