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~person:"Busser, James A."
~subject:"Customer integration"
~subject:"Relationship marketing"
~subject:"Resource-based view"
~subject:"Service innovation"
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Customer integration
Relationship marketing
Resource-based view
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Betriebliche Wertschöpfung
3
Beziehungsmarketing
3
Customer value
3
Kundenwert
3
Marketing theory
3
Marketingtheorie
3
Service-Dominant Logic
3
Service-dominant logic
3
Value creation
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Kundenintegration
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Austauschtheorie
1
Business network
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Co-created value
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Competitive advantage
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Competitive service advantage
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Confidence
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Dienstleistung
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Dienstleistungsqualität
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Dienstleistungssektor
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Hospital
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Innovation adoption
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Innovationsakzeptanz
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Krankenhaus
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Scale development
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Service industry
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Service quality
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Services
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Social exchange theory
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Theory of acceptance
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Trust
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Unternehmensnetzwerk
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Value propositions
1
Vertrauen
1
Well-being
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Wellbeing
1
Wettbewerbsvorteil
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consumer-generated advertising
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Busser, James A.
Edvardsson, Bo
14
Vargo, Stephen L.
14
Lusch, Robert F.
10
Grönroos, Christian
6
Hughes, Tim
6
Tronvoll, Bård
6
Akaka, Melissa Archpru
4
Corsaro, Daniela
4
Drengner, Jan
4
Helkkula, Anu
4
Hilton, Toni
4
Jonas, Julia M.
4
Skålén, Per
4
Alexander Joseph Ibnu Wibowo
3
Anke, Jürgen
3
Baglieri, Enzo
3
Balaji, M. S.
3
Barrutia, José M.
3
Behnam, Mohsen
3
Blaschke, Michael
3
Colurcio, Maria
3
Echebarria, Carmen
3
Horbel, Chris
3
Kuusela, Hannu
3
Lappalainen, Inka
3
Madhavaram, Sreedhar
3
Mele, Cristina
3
Ng, Irene
3
Parida, Vinit
3
Pfisterer, Lucas
3
Ranjan, Kumar Rakesh
3
Read, Stuart
3
Roth, Stefan
3
Roy, Sanjit
3
Saarijärvi, Hannu
3
Shamim, Amjad
3
Shulga, Lenna V.
3
Sweeney, Jillian C.
3
Tsiotsou, Rodoula H.
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International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
;
Kim, Hyelin
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 672-696
Persistent link: https://www.econbiz.de/10012520333
Saved in:
2
Customer acceptance of four types of hospitality value propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
3
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
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