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~person:"Cai, Ruiying"
~person:"Franke, Jochen"
~person:"Grunwald, Guido"
~subject:"Confidence"
~subject:"Produkthaftung"
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Confidence
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Cai, Ruiying
Franke, Jochen
Grunwald, Guido
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2
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2
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2
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Beiträge des Fachbereichs Wirtschaftswissenschaften der Universität Osnabrück
1
E-commerce trends for organizational advancement : new applications and methods
1
Journal of business research : JBR
1
Reihe: Marketing : MAR
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ECONIS (ZBW)
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1
Building trust through a personal touch : consumer response to service failure and recovery of home-sharing
Lu, Lu
;
Cai, Ruiying
;
King, Ceridwyn
- In:
Journal of business research : JBR
117
(
2020
),
pp. 99-111
Persistent link: https://www.econbiz.de/10012285524
Saved in:
2
Designing reputation and trust management systems
Beck, Roman
;
Franke, Jochen
- In:
E-commerce trends for organizational advancement : new …
,
(pp. 118-135)
.
2010
Persistent link: https://www.econbiz.de/10003917813
Saved in:
3
Die Bewältigung von Produktkrisen : ein Vergleich von Beschwerde-, Reklamations- und Rückrufsituationen
Grunwald, Guido
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003792012
Saved in:
4
Die Bedeutung von Kaufgewährleistungsansprüchen für das Reklamationsverhalten von Konsumenten und die Reputation des Produzenten: verhaltenspsychologische Erklärungsansätze und emp...
Standop, Dirk
;
Grunwald, Guido
-
2008
Persistent link: https://www.econbiz.de/10003673690
Saved in:
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