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~person:"Camilleri, Mark Anthony"
~person:"DeFranco, Agnes"
~person:"Plangger, Kirk"
~subject:"Privacy"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Camilleri, Mark Anthony
DeFranco, Agnes
Plangger, Kirk
Acquisti, Alessandro
4
Hajli, Nick
4
Kannan, P. K.
4
Morosan, Cristian
4
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Martin, Kirsten
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ECONIS (ZBW)
7
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1
Does (customer data) size matter? : generating valuable customer insights with less customer relationship risk
Plangger, Kirk
;
Marder, Ben
;
Montecchi, Matteo
;
Watson, …
- In:
Psychology & marketing
40
(
2023
)
10
,
pp. 2016-2028
Persistent link: https://www.econbiz.de/10014338467
Saved in:
2
E-commerce websites, consumer order fulfillment and after-sales service satisfaction : the customer is always right, even after the shopping cart check-out
Camilleri, Mark Anthony
- In:
Journal of strategy and management
15
(
2022
)
3
,
pp. 377-396
Persistent link: https://www.econbiz.de/10013332414
Saved in:
3
Thinking beyond privacy calculus : investigating reactions to customer surveillance
Plangger, Kirk
;
Montecchi, Matteo
- In:
Journal of interactive marketing : a quarterly …
50
(
2020
),
pp. 32-44
Persistent link: https://www.econbiz.de/10012288967
Saved in:
4
Understanding the strategic consequences of customer privacy concerns : a meta-analytic review
Okazaki, Shintaro
;
Eisend, Martin
;
Plangger, Kirk
; …
- In:
Journal of retailing
96
(
2020
)
4
,
pp. 458-473
Persistent link: https://www.econbiz.de/10012495484
Saved in:
5
Modeling guests' intentions to use mobile apps in hotels : the roles of personalization, privacy, and involvement
Morosan, Cristian
;
DeFranco, Agnes
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1968-1991
Persistent link: https://www.econbiz.de/10011624200
Saved in:
6
It's about time : revisiting UTAUT2 to examine consumers’ intentions to use NFC mobile payments in hotels
Morosan, Cristian
;
DeFranco, Agnes
- In:
International journal of hospitality management
53
(
2016
),
pp. 17-29
Persistent link: https://www.econbiz.de/10011442944
Saved in:
7
Balancing customer privacy, secrets, and surveillance : insights and management
Plangger, Kirk
;
Watson, Richard T.
- In:
Business horizons
58
(
2015
)
6
,
pp. 625-633
Persistent link: https://www.econbiz.de/10011392835
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