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~person:"Candi, Marina"
~subject:"Service concept"
~subject:"Service industry"
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Candi, Marina
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Journal of service management
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Articulating the service concept in professional service firms
Beltagui, Ahmad
;
Sigurdsson, Kjartan
;
Candi, Marina
; …
- In:
Journal of service management
28
(
2017
)
3
,
pp. 593-616
Persistent link: https://www.econbiz.de/10011758783
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2
Setting the stage for service experience : design strategies for functional services
Beltagui, Ahmad
;
Candi, Marina
;
Riedel, Johann
- In:
Journal of service management
27
(
2016
)
5
,
pp. 751-772
Persistent link: https://www.econbiz.de/10011553130
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