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~person:"Cara, Corina"
~person:"Hartono, Markus"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~type_genre:"Konferenzbeitrag"
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Consumer behaviour
Customer satisfaction
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Service quality
2
Arbeitszufriedenheit
1
Brand image
1
Cognition
1
Dienstleistungssektor
1
Emotion
1
Job satisfaction
1
Kansei Engineering
1
Kognition
1
Markenimage
1
Service industry
1
affective satisfaction
1
beauty service
1
change in attitude
1
cognitive satisfaction
1
endorsement sources
1
loyalty
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perceived credibility
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purchase intention
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service quality
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Cara, Corina
Hartono, Markus
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Esteban-Millat, Irene
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Gijón, Covadonga
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Ion, Raluca Andreea
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Jazi, Salima
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Kasuga, Norihiro
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M. S. Mahrinasari
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Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
2
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Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
2
Endorsements' effects of one branded service on attitude, purchase intention and intention of recommendation towards the service category
Cara, Corina
;
Tocila, Tudor
- In:
Analele ştiinţifice ale Univerşităţii Alexandru …
62
(
2015
)
1
,
pp. 65-73
Persistent link: https://www.econbiz.de/10011478433
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