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Carr, Christopher L.
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Management information systems : mis quarterly
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RESEARCH NOTE - Measuring Information System Service Quality: SERVQUAL from the Other Side
Jiang, James J.
;
Klein, Gary
;
Carr, Christopher L.
- In:
Management information systems : mis quarterly
26
(
2002
)
2
,
pp. 145
Persistent link: https://www.econbiz.de/10006509421
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