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~person:"Carr, David McLain"
~person:"Prybutok, Victor R."
~person:"Žerebin, Vsevolod M."
~subject:"Service quality"
~subject:"performance"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
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Service quality
performance
Information services
4
Informationsdienstleistung
4
Dienstleistungsqualität
2
Household
2
Information technology
2
Informationstechnik
2
Internet
2
Private consumption
2
Privater Haushalt
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Russia
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Russland
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2010
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Academic library
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Decision under uncertainty
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Measurement
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ambiguity
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information resources
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Carr, David McLain
Prybutok, Victor R.
Žerebin, Vsevolod M.
Crawford, George
1
Edelman, Benjamin
1
Kappelman, Leon A.
1
Krause, Alex
1
Landrum, Hollis
1
Landrum, Hollis T.
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Liew, Jim Kyung-Soo
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Peak, Daniel A.
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Qin, Hong
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International journal of decision sciences, risk and management : IJDSRM
1
International journal of services and standards
1
Quality management journal : QMJ
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ECONIS (ZBW)
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Information and ill-structured decisions : the effects of web use and feedback
Carr, David McLain
;
Wu, Jinpei
- In:
International journal of decision sciences, risk and …
10
(
2022
)
3/4
,
pp. 189-211
Persistent link: https://www.econbiz.de/10014307988
Saved in:
2
Using importance ratings to create an information service quality measure
Landrum, Hollis T.
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
International journal of services and standards
6
(
2010
)
3/4
,
pp. 295-307
Persistent link: https://www.econbiz.de/10008938344
Saved in:
3
SERVCESS : a parsimonious instrument to measure service quality and information system success
Landrum, Hollis
- In:
Quality management journal : QMJ
15
(
2008
)
3
,
pp. 17-25
Persistent link: https://www.econbiz.de/10003783784
Saved in:
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