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~person:"Cassia, Fabio"
~person:"Shulga, Lenna V."
~subject:"Relationship marketing"
~subject:"Services marketing"
~type:"article"
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Search: subject_exact:"Service-Dominant Logic"
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Relationship marketing
Services marketing
Beziehungsmarketing
5
Service-Dominant Logic
5
Service-dominant logic
5
Betriebliche Wertschöpfung
4
Customer value
4
Kundenwert
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Value creation
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Customer integration
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Dienstleistungsqualität
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Kundenintegration
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Marketing theory
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service-dominant logic
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Austauschtheorie
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Krankenhaus
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Cassia, Fabio
Shulga, Lenna V.
Vargo, Stephen L.
12
Lusch, Robert F.
7
Edvardsson, Bo
6
Akaka, Melissa Archpru
3
Brodie, Roderick J.
3
Busser, James A.
3
Chathoth, Prakash K.
3
Corsaro, Daniela
3
Furrer, Olivier
3
Grönroos, Christian
3
Harrington, Robert J.
3
Horbel, Chris
3
Hughes, Tim
3
Aarikka-Stenroos, Leena
2
Albinsson, Pia A.
2
Alexander Joseph Ibnu Wibowo
2
Andreini, Daniela
2
Bai, Billy
2
Ballantyne, David
2
Barile, Sergio
2
Behnam, Mohsen
2
Bridson, Kerrie
2
Chan, Eric S. W.
2
Dai, Hua
2
Drengner, Jan
2
Evans, Jody
2
Fehrer, Julia
2
Gallan, Andrew S.
2
Gummerus, Johanna
2
Harrigan, Paul
2
Helkkula, Anu
2
Hilton, Toni
2
Hollebeek, Linda D.
2
Hu, Tao
2
Jaakkola, Elina
2
Johnson, Lester W.
2
Katsifaraki, Georgia D.
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Kohtamäki, Marko
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International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
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1
The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
;
Kim, Hyelin
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 672-696
Persistent link: https://www.econbiz.de/10012520333
Saved in:
2
Customer acceptance of four types of hospitality value propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
3
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
4
Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca
;
Cassia, Fabio
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
Saved in:
5
Service-based vs. goods-based positioning of the product concept : effects on customer perceived value
Cassia, Fabio
;
Ugolini, Marta Maria
;
Cobelli, Nicola
; …
- In:
The TQM journal : the international review of …
27
(
2015
)
2
,
pp. 247-255
Persistent link: https://www.econbiz.de/10011298016
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