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~person:"Chan, Tommy K. H."
~person:"Saha, Kushal"
~subject:"Consumer behaviour"
~subject:"Multichannel strategy"
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Search: subject:"omnichannel retailing"
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Consumer behaviour
Multichannel strategy
Beziehungsmarketing
3
Einzelhandel
3
Multikanalvertrieb
3
Omnichannel retailing
3
Online retailing
3
Online-Handel
3
Relationship marketing
3
Retail trade
3
E-commerce
2
Electronic Commerce
2
Konsumentenverhalten
2
Product returns
2
Showrooms
2
Store returns
2
Beschwerdemanagement
1
Capital income
1
Channel integration quality
1
Complaint management
1
Customer analysis
1
Customer engagement
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Distribution channel
1
E-Commerce
1
Kapitaleinkommen
1
Kundenanalyse
1
Kundenservice
1
Kundenzufriedenheit
1
Marketing management
1
Marketingmanagement
1
Positive word-of-mouth
1
Quality management
1
Qualitätsmanagement
1
Repurchase intention
1
Service quality
1
Social exchange theory
1
Vertriebsweg
1
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Chan, Tommy K. H.
Saha, Kushal
Lazaris, Chris
4
Vrechopoulos, Adam
4
Gallino, Santiago
3
Akturk, M. Serkan
2
Arora, Vibha
2
Basu, Preetam
2
Bell, David R.
2
Doukidis, Georgios I.
2
He, Yi
2
Ieva, Marco
2
Jin, Hyun Seung
2
Ketzenberg, Michael
2
Li, Zonghuo
2
Mandal, Prasenjit
2
Moreno, Antonio
2
Quach, Sara
2
Wang, Di
2
Xu, Qingyun
2
Yang, Wensheng
2
Çengel, Özgür
2
Akter, Shahriar
1
Barari, Mojtaba
1
Becker, Larissa
1
Berman, Barry
1
Binder, Jochen
1
Blom, Angelica
1
Bok, Michiel de
1
Both, Alina
1
Carlson, Jamie
1
Cebeci, Merve Seher
1
Chang, Yaping
1
Cheah, Jun-Hwa
1
Chen, Lin
1
Chen, Youhua
1
Chiu, Hung-Chang
1
Chong, Alain Yee Loong
1
Chrysochou, Polymeros
1
Dayarian, Iman
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European journal of operational research : EJOR
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Working paper series : WPS
1
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ECONIS (ZBW)
3
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Showrooms and B&M stores : omnichannel strategies for managing customer returns
Mandal, Prasenjit
;
Basu, Preetam
;
Saha, Kushal
-
2020
Persistent link: https://www.econbiz.de/10012226240
Saved in:
2
Forays into omnichannel : an online retailer's strategies for managing product returns
Mandal, Prasenjit
;
Basu, Preetam
;
Saha, Kushal
- In:
European journal of operational research : EJOR
292
(
2021
)
2
,
pp. 633-651
Persistent link: https://www.econbiz.de/10012502386
Saved in:
3
Customer engagement through
omnichannel
retailing
: the effects of channel integration quality
Lee, Zach W. Y.
;
Chan, Tommy K. H.
;
Chong, Alain Yee Loong
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 90-101
Persistent link: https://www.econbiz.de/10012004178
Saved in:
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