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~person:"Chang, Chun-Ming"
~subject:"Geschlecht"
~subject:"Konsumentenverhalten"
~subject:"Kundenbindung"
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Geschlecht
Konsumentenverhalten
Kundenbindung
Beziehungsmarketing
3
Consumer behaviour
3
Relationship marketing
3
Confidence
2
Customer retention
2
Customer satisfaction
2
Kundenzufriedenheit
2
Social Web
2
Social web
2
Vertrauen
2
Commitment
1
Customer loyalty
1
Customer value
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Dienstleistungsqualität
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Gender
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Hospital
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Hospitality community
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Krankenhaus
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Kundenwert
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Online word-of-mouth
1
Perceived playfulness
1
Service quality
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Social network
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Soziales Netzwerk
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Trust
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Viral marketing
1
Virales Marketing
1
Website
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commitment
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customer loyalty
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customer value
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expectation-confirmation model
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fairness
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satisfaction
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service quality
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social networking websites
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Chang, Chun-Ming
Han, Heesup
41
Hollebeek, Linda D.
37
Mattila, Anna S.
29
Verhoef, Peter C.
26
Kumar, V.
24
Loureiro, Sandra Maria Correia
24
Huber, Frank
22
Homburg, Christian
21
Rather, Raouf Ahmad
20
Klaus, Philipp
19
Prentice, Catherine
19
Bang, Nguyen
18
Usman, Osly
18
Ahn, Jiseon
17
Bruhn, Manfred
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Herrmann, Andreas
16
Khan, Imran
16
So, Kevin Kam Fung
16
Gil Saura, Irene
15
Grewal, Dhruv
15
Lemon, Katherine N.
15
Mittal, Vikas
15
Schramm-Klein, Hanna
15
Swoboda, Bernhard
15
Wangenheim, Florian von
15
Wong, IpKin Anthony
15
Balaji, M. S.
14
Bauer, Hans H.
14
Blut, Markus
14
Foscht, Thomas
14
Gustafsson, Anders
14
Hyun, Sunghyup Sean
14
Japutra, Arnold
14
Quach, Sara
14
Sesé, F. Javier
14
Das, Gopal
13
Evanschitzky, Heiner
13
McDonald, Heath
13
Rahman, Zillur
13
Sreejesh, S.
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International journal of contemporary hospitality management
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
3
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1
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
2
How can social networking sites help build customer loyalty? : an empirical investigation
Chang, Chun-Ming
;
Hsu, Meng-Hsiang
;
Lee, Yi-Jung
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 111-123
Persistent link: https://www.econbiz.de/10011555102
Saved in:
3
The influence of trust and perceived playfulness on the relationship commitment of hospitality online social network-moderating effects of gender
Li, Chi-Hua
;
Chang, Chun-Ming
- In:
International journal of contemporary hospitality management
28
(
2016
)
5
,
pp. 924-944
Persistent link: https://www.econbiz.de/10011584042
Saved in:
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