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~person:"Chang, Chun-Ming"
~subject:"Kundenbindung"
~subject:"Perceived playfulness"
~type_genre:"Aufsatz in Zeitschrift"
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Kundenbindung
Perceived playfulness
Beziehungsmarketing
3
Consumer behaviour
3
Konsumentenverhalten
3
Relationship marketing
3
Confidence
2
Customer retention
2
Customer satisfaction
2
Kundenzufriedenheit
2
Social Web
2
Social web
2
Vertrauen
2
Commitment
1
Customer loyalty
1
Customer value
1
Dienstleistungsqualität
1
Gender
1
Geschlecht
1
Hospital
1
Hospitality community
1
Krankenhaus
1
Kundenwert
1
Online word-of-mouth
1
Service quality
1
Social network
1
Soziales Netzwerk
1
Trust
1
Viral marketing
1
Virales Marketing
1
Website
1
commitment
1
customer loyalty
1
customer value
1
expectation-confirmation model
1
fairness
1
satisfaction
1
service quality
1
social networking websites
1
trust
1
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Aufsatz in Zeitschrift
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English
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Chang, Chun-Ming
Prentice, Catherine
4
Ramaseshan, B.
3
Rodríguez del Bosque, Ignacio A.
3
Wong, IpKin Anthony
3
Aksoy, Lerzan
2
Anber Abraheem Shlash Mohammad
2
Baloglu, Seyhmus
2
Bowen, John T.
2
Buoye, Alexander
2
Chen McCain, Shiang-Lih
2
Chen, Shu-Ching
2
Cossío-Silva, Francisco-José
2
Coussement, Kristof
2
Keiningham, Timothy
2
Makanyeza, Charles
2
Melnyk, Valentyna
2
Mensah, Samuel N-A
2
Molinillo, Sebastian
2
Moongela, Hilma
2
Murugan, Rajeswari
2
Nazeri, Ali
2
Popp, Bastian
2
Pérez, Andrea
2
Rabbanee, Fazlul K.
2
Rajendran, G.
2
Ramanathan, Ramakrishnan
2
Revilla Camacho, Maria Angeles
2
Sharma, Piyush
2
Simões, Cláudia
2
Srivastava, Medha
2
Stan, Valentina
2
Stein, Alisha
2
Sunaryo
2
Tanford, Sarah
2
Tharik, Mohamed
2
Vega Vázquez, Manuela
2
Verhoef, Peter C.
2
Wiesel, Thorsten
2
Woratschek, Herbert
2
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International journal of contemporary hospitality management
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
3
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1
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
2
How can social networking sites help build customer loyalty? : an empirical investigation
Chang, Chun-Ming
;
Hsu, Meng-Hsiang
;
Lee, Yi-Jung
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 111-123
Persistent link: https://www.econbiz.de/10011555102
Saved in:
3
The influence of trust and perceived playfulness on the relationship commitment of hospitality online social network-moderating effects of gender
Li, Chi-Hua
;
Chang, Chun-Ming
- In:
International journal of contemporary hospitality management
28
(
2016
)
5
,
pp. 924-944
Persistent link: https://www.econbiz.de/10011584042
Saved in:
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