//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Chatain, Olivier"
~person:"Hammerschmidt, Maik"
~person:"Quach, Sara"
~subject:"Beziehungsmarketing"
~subject:"Internet service provider"
~subject:"Service industry"
~type_genre:"Arbeitspapier"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Servicequalität"
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Internet service provider
Service industry
Dienstleistungsqualität
5
Service quality
5
Deutschland
4
Germany
4
Relationship marketing
3
Dienstleistungsmarketing
2
Electronic Banking
2
Electronic banking
2
Financial services
2
Finanzdienstleistung
2
Services marketing
2
Theorie
2
Theory
2
2007-2010
1
Customer satisfaction
1
Customer value
1
Demand
1
Dienstleistung
1
E-commerce
1
Electronic Commerce
1
Estimation
1
Internet
1
Kundenorientierung
1
Kundenwert
1
Kundenzufriedenheit
1
Legal services
1
Measurement
1
Messung
1
Nachfrage
1
Patienten
1
Patients
1
Pharmaceutical industry
1
Pharmaindustrie
1
Production capacity
1
Produktionskapazität
1
Quality management
1
Qualität
1
Qualitätsmanagement
1
Rechtsberatung
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Book / Working Paper
3
Type of publication (narrower categories)
All
Arbeitspapier
Article in journal
13
Aufsatz in Zeitschrift
13
Graue Literatur
3
Non-commercial literature
3
Working Paper
3
Aufsatz im Buch
1
Book section
1
more ...
less ...
Language
All
German
2
English
1
Author
All
Chatain, Olivier
Hammerschmidt, Maik
Quach, Sara
Aflaki, Sam
4
Popescu, Ioana
4
Bauer, Hans H.
3
Bendel, Klaus
2
Buell, Ryan W.
2
Gemmel, Paul
2
Hahn, Olaf
2
Leeuwen, Eveline S. van
2
Licht, Georg
2
Moch, Dietmar
2
Momot, Ruslan
2
Neuts, Bart
2
Prevo, Olaf
2
Roest, Henk
2
Romão, João
2
Agatz, Niels
1
Aribarg, Anohca
1
Arora, Sanjay
1
Arslan, Alp
1
Astashkina, Ekaterina
1
Auricchio, Marta
1
Bernardt, Florian
1
Besbes, Omar
1
Bracale, Alessandro
1
Burr, Wolfgang
1
Campbell, Dennis W.
1
Casado-Díaz, Ana B.
1
Chan, Tian
1
Chen, Rachel R.
1
Cho, Jihoon
1
Christ, Oliver
1
Cui, Yao
1
De Man, Stefanie
1
Decker, Alexander
1
Dick, Rolf van
1
Dierckx, Rudi
1
Dietrich, Martin
1
Donati, Dante
1
more ...
less ...
Published in...
All
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
Discussion paper / Centre for Economic Policy Research
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Demand fluctuations, capacity constraints and repeated interaction : an empirical analysis of service quality adjustments
Chatain, Olivier
;
Eizenberg, Alon
-
2015
Persistent link: https://www.econbiz.de/10010533049
Saved in:
2
Patientenbindung durch Kommunikation : Impulse für das Pharmamarketing
Bauer, Hans H.
;
Hahn, Olaf
;
Hammerschmidt, Maik
-
2006
Persistent link: https://www.econbiz.de/10003381641
Saved in:
3
Servicequalität im Internet : Messung und Kundenbindungseffekte am Beispiel des Internet-Banking
Bauer, Hans H.
;
Falk, Tomas
;
Hammerschmidt, Maik
-
2003
Persistent link: https://www.econbiz.de/10001790196
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->