Mogre, Riccardo; Gadh, Rajit; Chattopadhyay, Arunabh - In: Service Science 1 (2009) 3, pp. 189-206
The continuous growth of health care services expenses urges U.S. government to take actions. The adoption of Information Technology, and especially RFID (Radio Frequency IDentification) allow hospitals to re-engineer their processes in order to reduce costs, maintaining the same level of...